Platform for Independent & Captive Insurance Agencies

Every Call. Every Lead.
Every Dollar. One Platform.

Missed calls going to voicemail. Leads scattered across five tools. Revenue you can't trace back to its source. Opsentra closes every gap — simultaneously — with a single operating system purpose-built for how insurance is sold.

Live Demo
14-day money-back guarantee  ·  Full platform access from day one  ·  White-glove onboarding included
IAOA Compliant architecture
SOC 2-ready infrastructure
Full audit trail on every interaction
HubSpot · AgencyZoom · Salesforce sync
Compliance & Security
IAOA Standards Compliant
SOC 2 Ready Architecture
Role-Based Access Controls
Full Interaction Audit Trail
No Third-Party Credential Storage
Sanitized Demo Environments
The status quo

What's costing your agency right now

  • NO

    Calls going to voicemail after hoursProspects don't leave messages. They call your competitor instead.

  • NO

    Five disconnected tools with duplicate dataNothing talks to anything. Your team wastes hours on manual entry.

  • NO

    No idea which marketing produces policiesYou're spending on leads but can't trace a dollar to a bound policy.

  • NO

    No coaching loop for your producersAgents develop on instinct, not feedback. Best practices don't scale.

  • NO

    Service requests falling through the cracksClients call back, escalate, and leave — because nobody had a system.

With Opsentra

Every gap closed. One platform.

  • FrontDesk AI handles every call, 24/7Quotes, claims, billing, appointments — handled intelligently so nothing is missed.

  • Connect syncs your CRM automaticallyHubSpot, AgencyZoom, or Salesforce — one canonical record, always current.

  • AgencyCFO traces every dollar to its sourcePolicy → commission → lead source → campaign. Full attribution, zero gaps.

  • ReMote scores calls and coaches producersEvery call scored. Patterns surfaced. Your best practices become standards.

  • BackOffice ensures no request is missedTicket routing, escalation paths, KPI visibility. Operations on a system, not memory.

Featured Module

Your Agency's
24/7 AI Receptionist

FrontDesk handles every inbound call with 46 trained insurance intents — from new quote requests and coverage questions to claim status checks and billing disputes. It books appointments, routes urgent calls, and logs every interaction automatically.

  • Answers in your agency's name, every time
  • 46 intent categories: quotes, claims, billing, endorsements, and more
  • Books appointments directly into your calendar
  • Escalates urgent calls to a live agent immediately
  • Full call log and transcript for every interaction
  • Powered by Twilio — works with your existing phone number
Live Call Activity
📞
New Quote Request
Auto Home Bundle · AI handled
Just now
📅
Appointment Booked
Tuesday 2:00 PM · Life review
4 min ago
Urgent — Escalated
Claim question · Routed to agent
11 min ago
📞
Billing Question
Payment plan resolved · AI handled
18 min ago
The Full Platform

8 Modules.
One Operating System.

Each module is powerful standalone. Together, they share one data layer, one event bus, and one compliance framework — so everything your agency does is connected.

01
📞

FrontDesk — AI Phone Receptionist

Handles every inbound call 24/7 across 46 insurance intents. Books appointments, escalates urgencies. Clients never reach voicemail again.

24/7 AI
02
🔗

Connect — CRM Intelligence Layer

Syncs canonical agency data to HubSpot, AgencyZoom, and Salesforce in real time. One source of truth — no duplicate records, no missed follow-ups.

CRM Sync
03
🎯

LeadFlow — Lead Capture & Nurture

AI-scores every lead by purchase intent, routes to the right producer instantly. Multi-touch sequences run automatically until they book.

AI Scoring
04
📊

SalesTrack — Pipeline Management

Full opportunity pipeline from first contact to bound policy. Quote tracking, close rate analysis, and producer dashboards built for insurance.

Pipeline
05
💰

AgencyCFO — Financial Intelligence

Commission tracking, renewal forecasting, and full attribution from lead source to bound premium. Every dollar accounted for.

Revenue Intel
06
🎙️

ReMote — Team Performance & Coaching

Scores producer calls against proven frameworks. Surfaces coaching opportunities and tracks skill progression systematically across your team.

Call Scoring
07
⚙️

BackOffice — Operations & Ticketing

Service request ticketing, task routing, and escalation management. Leadership gets real-time KPI visibility into team performance.

Operations
08
🎬

Studio — Market Authority Engine

Compliance-checked content that positions your agency as the market expert. Builds authority so clients come to you — not the other way around.

Authority
91%

Of inbound calls handled by FrontDesk AI without a live agent

8

Fully integrated modules — one login, one data layer, zero silos

3×

Average lead follow-up speed improvement from automated routing

$0

Revenue left unattributed — AgencyCFO tracks every policy to its source

"

Independent agencies that survive the next decade won't be the ones who worked harder. They'll be the ones who built the right system. Every competitor you have is still running on spreadsheets and voicemail.

The case for an agency operating system
Pilot Access

Simple pricing.
Total clarity.

No per-seat fees. No feature gating. Every module, every user, one flat price. Built for agencies that are serious about operating at scale.

Monthly
$497/mo
Billed monthly · Cancel anytime
  • All 8 modules included
  • Unlimited team members
  • FrontDesk AI (Twilio-powered)
  • HubSpot, AgencyZoom & Salesforce sync
  • White-glove onboarding call
  • 14-day money-back guarantee

Questions before you commit? Email hello@opsentra.app — we reply same business day.

The Agencies That Win
Operate on a System.

Stop reacting. Start running your agency like a business. Opsentra gives your operation the infrastructure, the intelligence, and the discipline to compete at a level your market hasn't seen from an independent agency.

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14-day guarantee  ·  Full platform from day one  ·  No contracts on monthly